Frequently Asked Questions

We source high-performance DC inverter and fixed-speed compressors from the industry's four leading manufacturers: GMCC, Highly, Rechi, and Sanyo. Each compressor is pre-verified at the unloading stage to prevent defects before they reach the production line.

We use R32 for all split system air conditioners and R290 for window units. Both are low-GWP (Global Warming Potential) alternatives that conform to active and near-term environmental regulations in the European Union, North America, and the GCC.

Our manufacturing scope covers units from 9,000 BTU to 60,000 BTU (residential to light commercial). For large-scale projects, our engineering team can analyze your building blueprints to recommend exact load calculations and zoned BTU distribution.

OBM (Original Brand Manufacturer) means you distribute under the iClima name, utilizing our pre-existing Italian designs, packaging, and certifications. OEM (Original Equipment Manufacturer) means we apply your custom brand, logo, and packaging specifications directly on our production lines.

No. The unit manufacturing costs remain identical. We do not charge re-testing, compliance, or engineering transfer fees for OEM. However, initial packaging setup or specialized branding plates might have minor upfront tooling costs.

For OEM production orders, our MOQs are: 100 units for 9k/12k BTU, and 50 units for 18k/24k/30k BTU. Sample orders for project validation have no MOQ and are built and shipped within 14 days.

Our standard production lead time is 30 days from deposit. Urgent stock orders can ship in 14 days, and samples in 14 days, depending on inventory levels in our warehouses.

Yes, we highly recommend a pilot sample. We support low MOQ and single-unit samples for project builders so you can validate noise levels, design integrations, and build quality in a live environment first.

Our systems carry CE, CB, UL, AHRI, RETIQ, RTCA, and GMARK certifications. This ensures full import compliance across Europe, North America, Latin America, Africa, Australia, and the Gulf Cooperation Council.

Yes, we handle the administrative transfer of safety and performance certifications directly to your brand name at the order stage. Since the testing data belongs to the physical product, no independent laboratory re-testing is required.

All orders are loaded and shipped directly from our manufacturing facility in Shunde, China. This ensures direct-from-factory pricing with no middleman or distribution warehouse markups.

Yes. Every shipment includes a complete documentation package: custom commercial invoices, packing lists, bill of lading, certificates of origin, and copy certificates for all relevant market compliance.